Dashboard
Queue cut off
Customers served
Load by department · now
Registrar
18 waiting · ~14m wait
Cashier
14 waiting · ~11m wait
Admissions
9 waiting · ~8m wait
Priority lane
5 waiting · ~4m wait
Staff leaderboard · today
1. Maria Reyes · Window 4
31 · 4m 50s
2. James Chen · Window 1
28 · 5m 12s
3. Amara Diallo · Window 5
25 · 6m 02s
Per department ·
| Department | Prefix | Served | No shows | Avg wait | Avg handle | Peak hour | Status |
|---|---|---|---|---|---|---|---|
| Registrar | REG | 118 | 7 | 14m | 6m 10s | 10:00 | Busy |
| Cashier | CAS | 96 | 4 | 11m | 4m 45s | 14:00 | Normal |
| Admissions | ADM | 64 | 3 | 8m | 7m 20s | 09:00 | Normal |
| Priority lane | PRI | 34 | 1 | 4m | 5m 05s | 11:00 | Light |
Departments
| Department | Prefix | Windows | Services | Priority lane | Daily ticket cap | Status | |
|---|---|---|---|---|---|---|---|
Prefixes appear on printed tickets and the TV display, up to characters, letters and numbers only. The priority lane prints its own series regardless of department.
Offered on the kiosk after a visitor picks this department. The hint is optional fine print under the button.
No services yet — the kiosk goes straight to the lane choice.
Users
| Name | Role | Department | Assigned window | Status | ||
|---|---|---|---|---|---|---|
| Dana Okafor | d.okafor@dcc.edu.ph | Admin | All | - | Active | |
| Maria Reyes | m.reyes@dcc.edu.ph | Staff | Cashier | Window 4 | Active | |
| James Chen | j.chen@dcc.edu.ph | Staff | Registrar | Window 1 | Active | |
| Amara Diallo | a.diallo@dcc.edu.ph | Staff | Admissions | Window 5 | Active | |
| Leo Santos | l.santos@dcc.edu.ph | Staff | Priority lane | Window 6 | On break | |
| Priya Nair | p.nair@dcc.edu.ph | Staff | Registrar | Window 2 | Inactive |
Ads & announcements
Shown on the lobby TV displayAnnouncements panel
| Since | Announcement | Status | |
|---|---|---|---|
Bottom ticker
Separate messages with " · ". The line scrolls continuously.
Ad playlist
Active items loop on the TV ad panel in the order above.
Branding & settings
Branding
Shown on the TV display, kiosk, operator console and printed tickets.
Queue settings
Working hours
| Day | Open | Opens | Closes | Last ticket issued |
|---|---|---|---|---|
Ticket printing stops at "last ticket issued" so the queue clears by closing time. The TV display shows a "closed" notice outside working hours.